The woman is misbehaving and condescending. She need not be his fan but being insolent isn't appropriate
There isn't any reason for her to have grudge over SRK. She came to the show knowing that he is the host. You never insult a person in their own house.
But surely its scripted but why did SRK agree? In the end when Shah Rukh hugs her mother, the woman's face is cheerless and she seems to be on verge of crying.
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