This is actually in response to a reply on my post on the new season EDT#5 by missFiesty_69. We both wondered what made the non-toxic Neil's character unlikable to TRP audiences. Why do ordinary characters not click? Why is it always a tensed story and emotionally unavailable leads winning this ratings race? I thought this question requires a separate thread as I have written a long long post. There might be a few points feeling repetitive but I wrote them for emphasis. Kindly bear. Would love to hear other viewpoints about this extremely disturbing topic.
We all know that the audience of these daily soaps is definitely not the miniscule, urbane, sophisticated crowd in metro cities. It's usually the housewives or regressive joint families viewing these shows. Both these categories are direct implications of rooted patriarchy.
There seems to be a trauma bonding between the viewers and the tortured characters in these shows. It's almost like Stockholm Syndrome, where you get emotionally attached to your own kidnapper. They get attached to these traumatised, insane, maddening characters as if they are outlets to their own frustrations. Many viewers from these emotionally and sexually repressive backgrounds, have subconsciously internalized toxic behaviors as “normal.” When daily soaps portray manipulation, emotional blackmail, or dysfunctional families, viewers feel a sense of familiarity, even if it's uncomfortable.
The Psychology Behind This Affection towards Toxicity:
Watching characters cry, scream, or confront each other provides a safe outlet for the viewers' own frustrations or desires. Greek philosopher Aristotle called this catharsis—emotional purification through drama.
Another plausible explanation would be Carl Jung’s theory of the “shadow self”. It explains how people project their hidden or socially unacceptable desires onto others. In daily soaps, viewers may secretly identify with powerful villains, manipulative mothers-in-law, or obsessive lovers—not because they admire them, but because they represent impulses the viewer suppresses in real life. It's again a direct causation of the orthodox and mostly uneducated backgrounds these audiences come from. Women who have grown up seeing all these behaviours around them try to subject their next generation in that toxicity as well. This reflects in the television storylines where there seems to be a generational trauma of the complete control of mothers in law towards the daughters in law, influencing even their sons' decisions, turning them into the typical "mumma's boys".
This about the toxic storylines and FLs. What about the toxic MLs?
Toxic male leads are often written to embody dominance, emotional detachment, control, and assertiveness—traits historically associated with masculinity. In conservative or patriarchal cultures, these men are seen as “strong,” even when their behavior borders on abuse. Audiences, especially those conditioned to associate love with authority and intensity, romanticize this power. Similar to our target audience, isn't it?
I was seeing the Netflix series Adolescence the other day. Absolutely chilling and so eerily real. I have seen the typical manosphere ideas being reiterated by numerous male classmates and acquaintances around me. It's this fragile masculinity that's attracting audiences. Both on ground and on social media. This toxicity is gaining traction and momentum, and therefore, the sadistic portrayals of fictional characters on screen.
Remember one of those childhood stories, "The Beauty and the Beast"? It employs the same toxicity but in a subdued manner.
He doesn’t express love, but he protects her. He hurts her, but he also saves her.
This duality creates a fantasy of taming the beast. It plays into a deeply embedded narrative: “If he’s cruel to everyone but kind to her, it must be true love.” There’s a long-standing fictional trope that the emotionally unavailable, arrogant, or cruel male lead is secretly wounded—and that the female lead (and by extension, the audience) can heal him with love. This idea is especially appealing to viewers socialized into nurturing roles. Again, viewing female characters one-dimensionally, whose only ambition in life is to play the role of a therapist in the ML's life. To fix him, to somehow "teach" him love. But we have forgotten that humans know how to love naturally. Hate is taught, love isn't.
Viewers are conditioned to equate intensity with romance (e.g., surveillance, verbal aggression, coercion), as signs of "how much he cares." This idea is reinforced when these men get a redemption arc or are shown to be victims of trauma themselves—making their behavior seem "understandable" or forgivable. I blame Ekta and Gul Khan for all these dysfunctional, broken men, unattainable men, voyeuristic men tropes. They seem to be just looking through the lenses of these females who are sexually repressed, especially those who feel powerless or emotionally unfulfilled. For this category, the fantasy of being "the one woman" who a toxic man will change for is extremely seductive. It speaks to their desires for validation, power, uniqueness, and emotional rescue. Similar to the mother-in-law patterns of thinking, you see?
What if we show a soft ML for once?
Television soaps rarely offer balanced, emotionally intelligent male leads—and when they do, those characters are often perceived as "boring" or "weak."
Take Neil for instance. Yes, he was marketed as an extremely good man but had senseless dialogues during the pre-wedding track and his actions at the altar were unpardonable. However, he was also not the "best doctor of the year" blah blah... He was an ordinary man. A man we could've bumped into at a supermarket. A man we could talk to at our workplace or university. He cried when he had a heart break instead of going on full revenge on mode. He taunted the girl he loved when she rejected his proposal like we all do. He became indifferent to others because others didn't consider his desires. Yes, he felt creepy for a while. He was impulsive in saying a yes that could change two lives. He was weak. But that made him more human.
Alas, people don't like to watch characters that can expose their vulnerabilities on screen. It's the viewers who are too weak to accept the people they meet in reality. Neil wasn’t the idealized male lead we’re so accustomed to. He was not the charismatic, decisive hero with all the answers. He was very ordinary. He faltered. He felt deeply and let his fears win. And that’s precisely why many viewers couldn’t accept him. Like I said in that post, fiction often serves as an escape, and when audiences turn to television or cinema, they want to leave behind the complexity of real people. They crave the comfort of fantasy, not reminders of the awkward silences they witness daily in their own lives.
Television soaps and commercial films are built on this very principle—they cater to fantasy. So when a character like Neil, stripped of embellishments and heroism, enters that world, he becomes a misfit. And inevitably, a target for backlash.
On the other hand, toxic leads dominate because they provide drama, unpredictability, and conflict, all of which are fuel for serialized storytelling. Healthy, introverted male characters often lack the highs and lows necessary to carry a daily soap for hundreds of episodes. In the absence of compelling, light-hearted male characters, the echo chambers of people hailing Kabir Singh or that annoying Reddit's favourite RK or ASR dominate as flawed but magnetic centerpieces.
The tragedy is not that Neil was poorly written, but that his realism didn’t align with the expectations of a TRP-driven ecosystem. Unfortunately, that ecosystem often rewards sensationalism over sincerity.
Neil wasn’t the problem. He was refreshingly real and human. The makers obviously don't know the nuances and therefore marketed him as goody two shoes. The real issue lies in how unprepared mainstream television is for characters who remind us too much of ourselves.