I will surely provide screen caps soon, but for ... to began with...
Yes! So Suman was horrible terrible and extremely rude, and I will still say, I disagree...
If you see it, when he stumbled down, maybe whole school laugh... But had peer pressure not been a burden she might have stood there helping him, but naa... I guess she just decided to ignore, my point is, if she didn't take a stand, she didn't laugh out loud on his condition. What Suman did was just in front of 5 to 10 "So called Friends", while rest of school joined in mocking Shravan when he fell down. Yes, she was wrong, BUT I guess seriousness of situation wasn't taken by Suman at the point. For her it's still not badi baat, because she don't know all that "Emotional" aspects of what Shravan has been through on topic of his mom.
Shravan had known Suman enough, that she wouldn't like to acknowledge him as her friend when in front of school, yet seeing her there he could have tried waiting for her to be alone ... (or maybe not.. he just wanted to cry out his heart...) but, I guess this could have been expected scenario at that moment of time. Had he really known Suman, it would still not be considered badi baat, specially knowing she cares for image and her friends were teasing her at that moment and after ignored so many times by her.
But what all have I remembered about Suman and Shravan, was that one scene, where Suman was waiting for Candyfloss or ice cream, and some stranger (woman) came along to scold him for accidentally bumping into her, and Suman coming to his defense, and making woman apologize to him. It's clear that she did care for Shravan back then too.
Coming to certain points:
Why didn't she write mails or message him in past 10 years? Umm... Was it her ego? Or was it her faith that she will clear out everything once they meet face to face?
She called him, she came running behind him to say sorry, but he ignored, he cried, and sat in car, even on hearing Suman, and left the place. I guess if someone did that to me, I would be sure that the person wouldn't even bother to read messages, and then clearing out and talking out hearts is "toh dur ki baat" (definitely not easy) on internet or phone. We all know what he did with that written version of sorry by Suman!!!!š„± So would there be ANY possibility of Shravan replying to her messages or phone calls? Big Doubt.
Planned an insult, as worded by Suman, in front of almost 50 to 60 people, involved other people in the plan, like fake version of himself. He laughed along with other people. šš, plus Shravan also made statements, which can hurt or break any normal human being. I still refer to that statement of Suman being after him for his success and financial help!
So do I mean to say Suman was right at her place? Maybe not
So was she wrong? Definitely Not
Was Shravan wrong? 100% he was wrong
That's all my honour!š