Here are my two cents
1)Criticism and appreciation is a part of showbiz. You can scour through the forum for any show-you will see posts of both kinds.Similarily every movie even ones critically acclaimed get mixed viewer reviews. The points is that every PH has to learn to handle the criticism and other behind the scene problems that come with it. Almost all other shows have been plagued by similar problems-actors dropping out, tracks not being appreciated, behind the scene wheeling and dealing with channel, trp issues, viewers plastering channel and PH with petitions ...etc , however I have not seen similar coverage of those issues in news as I have seen on this show and the PH is partly responsible for it. Unfortunately everything I have seen seems to point that this PH starts to crumble under pressure I might be wrong but that is the general perception and in this business perception is more important that the truth.
2)Posts do not accurately reflect the thought process of writer and are often open to the interpretation of reader. The PH should be very well aware by now that thier sarcasm is not well received given this is not the first fiasco. I fail to see why they need to reflect attitude in thier posts on public forum. I am sorry but no PH has the luxury of lashing back at viewers...it is unfair but true. A little hint of humility goes a long way to pacify the irate viewers.
3)You are right when you stated that they need not interact with the viewers, that is not thier job but in today's world that kind of communication gives you an edge. It is however PH's call if they want to have that edge or not. If they do decide to open that communication channel then they have to do it right...there is no excuse for making a mess there because it harms them more than benefitting them.
4)I believe that the message was posted with correct intentions but it was worded very badly. On first read it came out non commital, rude and sarcastic. The fact is that the show has had execution slips in last 6 months...the viewers are already frustated, a post like that adds fuel to the fire. Other PH have also asked for tracks or viewer feedback in past. They have worded it in a way that made viewers feel a part of thier universe and appreciated. Why can't this PH do the same?
Now instead of posting what they did, if they had posted a message that started by thanking viewers for sticking around with them through thick and thin and a sincere promise to continue to work hard to meet thier expectations and ended with an invitation to suggest future tracks or vote for one of the five listed tracks... the forum would be drowning in positivity. All the past slips would be forgotten.
5) I understand that this show is better than many others but that does not mean that there is no potential for further improvement. The idea is to listen to viewer feedback, drown the unnecessary noise and make improvements wherever possible.
Edited by dramacrazy12 - 12 years ago