She brought this upon herself

But I personally think Suman never really realised that the way she degraded him for her image had wounded him so bad. She always took him for granted. She did not realise over the years, but now when she got insulted in a similar manner she recalled all the moments when she had done the same with him. I liked the way he said sorry to her in the precap to make her realise that a simple 'sorry' is not enough at times. It was cruel, but it was also important to make her realise what she had done all those years ago cannot be forgiven so easily.

The problem with both of them is that they have serious ego issues. Suman did not contact him for 10 years because of her ego. If I was in Shravan's place I would not have even seen her face. But I also agree that Shravan saying in front of everyone that Suman is running after him because he has become rich and famous was a low blow. But then if I was in Shravan's place maybe I would have thought the same that a girl who was once ashamed to call him her friend now suddenly wants to show everyone that they are friends. We know that Shravan means a lot to Suman and she may have realised his importance after he had left but did she ever show it to him? No...Even after he returned her ego was not letting her talk to him. She wanted him to talk to her first and act like nothing happened.

I agree the way Shravan showed her the mirror was wrong, but in a way it was needed. It was needed to open Suman's eyes. If she wants to be friends with him again she needs to earn that friendship. She needs to make him feel that she is genuinely sorry.

This is just my opinion. You guys are free to disagree.