Zama does seem like a rude type of guy. I remember reading even previously when someone had sent him a constructive criticism regarding the Sona track, he had retorted back saying something along the lines of "go get your eyes checked, the TRPs are increasing" types ... so people had already given up hope on him. I do know that there are some very obsessive fan girls out there who send non-stop nonsense emails to the makers, but I think as a part of the creative team, you should be able to filter out genuine ones from the crap.
Re: Navya - Boy oh boy - you folks have said almost everything I wanted to say. I just loved the college scenes where the friends kinda put two and two together and start "teasing" a potential couple. It seems so real that I could almost imagine myself in Navya's place. Although I wasn't exactly the shy/fumbling-bumbling types, I did have over-enthusiastic friends like hers who were eager to pair me off with any potential candidate at the time. Ab yeh baat alag hai ki I never fell into the peer pressure trap. But Ritika-Ranbir and Appy are ditto copies of what my friends very back then. To cut the long story short, the college portion of the episode was extremely credible and very well handled. It definitely brought back memories :-)
Re: Anant's family - DUDE! Weird is the word ... but I'm so not surprised. I did have a classmate who actually hailed from such a patriarch influenced family and thought it was his right to get a dowry as he was an engineer no less! and that women empowerment was a hoax. *rolls eyes*
Edit: Anu - I love your Navya siggy. Have you made any more that I can steal? I need to change my Khotey Sikkey and WC siggy ... don't feel like taking off the rare P&P one.