Shukla se there’s zero expectation - he’s just nasty - period. But Sana I thought had empathy - truly. She didn’t wanna go to Aarti - mat jao, despite the fact that Aarti supported her when she had her meltdown. But to make a comment like “tumhaari maasi ki ladki hain kya?”. Even privately - away from Aarti, she felt nothing for Aarti’s condition and it showed. Didn’t expect such nastiness from Sana. Ab she was fooling me pehle, or she simply will do whatever in her zeal to gain points with Shukla - is anyone’s guess.
This. This remark was what was offensive.