Hello Everyone,
We want to remind our users about the importance of keeping their account email addresses current. Sending emails involves costs and considerable effort to ensure they deliver without issues. Updating your email address can help us streamline our communication process and reduce server costs.
Key Points to Consider:
- Updating your email address enables easier account retrieval if you forget your password.
- We are transitioning to a system requiring users with non-existent or disabled email addresses to re-confirm their email, reducing server resources and costs.
- If an email address no longer exists or is deactivated, your account will be deactivated until your email address is verified.
- We respect your privacy and NEVER send unwanted emails. You can manage your email notifications in Preferences > Email Notifications.
- Every email we send includes an unsubscribe link, which does not require login for easy unsubscription.
- For those receiving emails in their spam folder, please safelist our emails to avoid missing meaningful communication.
- Email remains a crucial way for us to connect with you regarding your account, especially when you cannot log in.
- We urge all members to review their email addresses and email notification settings. If you face email deliverability or account login issues, don't hesitate to contact us for assistance.
To better inform our users, we now provide email failure details that we get from our email server:
If your email address is no longer active or accessible, kindly update it with a valid one. Your cooperation helps us improve our services and allows for smoother communication.
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