Site Issues Discuss Here #5

Frequent Posters

Vijay Bhatter

@vijay

Admin

+ 20

Idea Innovators

Posted: 3 years ago

#1031

Originally posted by: Savera84
I just noticed that, I haven't received E-mail notifications since 7th of February 2022. The only e-mail notification I received was about a group promotion.
When I checked my preferences, I noticed that all my settings were changed to No.
To receive e-mail notifications again, we need to change the settings back to Yes.
There were no issues with pop up notifications.
Cheers..

We are working on this. Some emails are not getting delivered as it gets blocked by Gmail. It's strange cause we send very limited emails and user have full control over the emails they want to receive or not receive.

For the moment I would just suggest marking the emails as Not Spam so that you continue to receive the notification.

We have even updated the unsubscribe option so that its even more easier for someone to opt out easily.

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Savera84

@Savera84

Viewbie

+ 36

Posted: 3 years ago

#1032

Originally posted by: vijay
We are working on this. Some emails are not getting delivered as it gets blocked by Gmail. It's strange cause we send very limited emails and user have full control over the emails they want to receive or not receive.
For the moment I would just suggest marking the emails as Not Spam so that you continue to receive the notification.
We have even updated the unsubscribe option so that its even more easier for someone to opt out easily.

Thank you! After changing my settings, I received an e-mail notification when you quoted my post few minutes ago. It seems to be working now.👍🏼

Cheers..

Edited by Savera84 - 3 years ago

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Bluegrass

@Bluegrass

Voyager

Posted: 3 years ago

#1033

Hi, I can't update my fanfiction status. It remains stuck at "Draft" no matter what I select. Please help.

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Tardis

@DreamOfEndless

Alumni

+ 19

Posted: 3 years ago

#1034

Originally posted by: Bluegrass
Hi, I can't update my story status. It remains stuck at "Draft" no matter what I select. Please help.

Hi dear, please change the update status of your chapter in your story from 'Draft' to 'Active', and then click on the icon on its right (the one marked by red in the pic below). Similarly, you also need to update the status of your story from 'Pending' to 'Completed', and then click on the icon on the right. Hope it helps.