Originally posted by: vijay
Just want to confirm that we are serving all ads through Google and we do not serve Pop-Ups / Pop-Unders any longer.
Sometimes there are malicious adwares on visitors PC can cause this. I would recommend doing a full PC scan for malwares/adwares.
Still I would check with Google to understand if there is something that we can do at our end to prevent such incidents.
I would like to add something here.
I was facing the same issue a few days back. I would be on the home page of IF and then click a link and LO! an ad page would open and sometimes it would redirect me to Google Play store asking me to download an anti virus software ( called 360 degree or something). I would clear my history, cookies, run a complete anti-virus check (I have AVG anti virus on my mobile) Restart IF and the same problem would recur. This was surprising as I have pop up blocker on my browser.
Then I tried to dig deep into this. Normally when I click a link on IF it shouldn't take me to some other site. So, I thought that IF was hacked. But that wasn't the case as my laptop wasn't giving the problem. this was occurring only on my phone and tablet.
I being a tech savvy person realized that this was something to do with the DNS setting. On my laptop I have set it to 8.8.8.8, but I don't know how to set it on my phone.
I checked my modem's DNS setting and saw that it has been changed to something else, which I googled and found that it was located in Norway! I contacted my ISP and complained. They asked me to change the DNS setting on the modem. I did so and for 2 days it was fine, but after 2 days the same pop ups started coming up.
Then I realized that my Wi-Fi modem is hacked. (It's called DNS hijack -
http://www.gohacking.com/dns-hijacking/) After some discussion with friends I came to know that if the default password on the Wi-Fi modem (admin, pw admin) is not changed and you leave the modem on 24x7 people do hack it.
I bought a new Wi-Fi modem and made sure I change the default password. Now I don't have any pop ups from IF or any other site.
I hope this helps! 😊
PS: after checking your modem, please clear all history from your device before using it again.
Edited by visrom - 10 years ago