Telecomm survey - Page 5

Originally posted by: Shikhoo

hiiiiiiiiiiiiiiiiii..😊

me got assigned a project work to be done on telecommunication service provider companies.😕😡😆

so in need of people to fill my survey...😲😭😉

pls..😃

it's my first questionnaire..

so excuse any mistake....😉

your name..........

your city ...............

1. Which mobile services do you use?

Vodafone

Airtel

Idea

Reliance

Aircel

Tata indicom

BSNL

Others.........

2. Your gender?

Female

Male

3. What is your occupation?

Professional

Academic

Computers / engineering

Student

Others

4 .What is your age ?

10-20

20-30

30-40

>4

5. Which type of services do you use?

Postpaid

Prepaid

6 .For how long have you been using these services?

Less than 6 moths

6 month -1 year

More than 1 year

7 .What is your monthly expenditure in terms of your mobile usage?

Less than 200

Rs 200-rs 500

Rs 500- rs 1000

Rs more than 1000

>rs 5000

8 .How do you rate your services provider in terms of connectivity and area of network coverage?

Good

Bad

Neither good nor bad

9.What do you feel about the call tariff linked with the connection you are currently using?

Very economical

Cheap

Normal

Expansive

10.How appropriate are the STD and ISD rates related with your plan being used right now?

Very economical

Cheap

Normal

Expansive

11. Do you receive unwanted calls and SMS Advertisements? If Yes, do you mind it?

No

Yes, I don't mind

Yes, I hate them

12. Are you satisfied with the recharge options? i.e rates / availability etc.

Yes

No

Neither yes nor no

13. Evaluate your most recent customer services experience

Bad

Very bad

Neither good nor bad

Good

Very good

14. How would you rate your level of satisfaction with the service provider in regards to value?

Bad

Very bad

Neither good nor bad

Good

Very good

15. How would you rate your level of satisfaction with the service provider in regards to pricing?

Bad

Very bad

Neither good nor bad

Good

Very good

16.How would you rate your overall quality of your relationship with the service provider, considering all your experiences with them?

Bad

Very bad

Neither good nor bad

Good

Very good

17.How likely are you to repurchase the services from this company in the future? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very good

18.How likely are you to recommend the services of this company to a friend or relative? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very good

19.Over the next 12 months, how likely are you to change your service provider?

No plans at all

Yes will change to something better

I am happy with what I am havin

20. Do you use it for internet service?

Yes

No

21. Are you happy with value added service(ringtones, caller tunes,chat services etc. ) provided by the user ?

Yes

no

luv, shikhar🤗

i dont visit IF any more..by chance i came today to find something shikar..sorry i guess its too late to fill this survey..hope u got ur survey done well..and anyways im not india so this is no use..hope see u more at RTW..
tc

well priti...
i have posted that in RTW also...

but i need it now also...

so ppl fill it..