Shikhoo thumbnail
18th Anniversary Thumbnail Dazzler Thumbnail Networker 1 Thumbnail
Posted: 16 years ago
#1
hiiiiiiiiiiiiiiiiii..😊
me got assigned a project work to be done on telecommunication service provider companies.😕😡😆
so in need of people to fill my survey...😲😭😉
pls..😃
it's my first questionnaire..
so excuse any mistake....😉
your name..........
your city ...............
1. Which mobile services do you use?

Vodafone

Airtel

Idea

Reliance

Aircel

Tata indicom

BSNL

Others.........

2. Your gender?

Female

Male

3. What is your occupation?

Professional

Academic

Computers / engineering

Student

Others

4 .What is your age ?

10-20

20-30

30-40

>4

5. Which type of services do you use?

Postpaid

Prepaid

6 .For how long have you been using these services?

Less than 6 moths

6 month -1 year

More than 1 year

7 .What is your monthly expenditure in terms of your mobile usage?

Less than 200

Rs 200-rs 500

Rs 500- rs 1000

Rs more than 1000

>rs 5000

8 .How do you rate your services provider in terms of connectivity and area of network coverage?

Good

Bad

Neither good nor bad

9.What do you feel about the call tariff linked with the connection you are currently using?

Very economical

Cheap

Normal

Expansive

10.How appropriate are the STD and ISD rates related with your plan being used right now?

Very economical

Cheap

Normal

Expansive

11. Do you receive unwanted calls and SMS Advertisements? If Yes, do you mind it?

No

Yes, I don't mind

Yes, I hate them

12. Are you satisfied with the recharge options? i.e rates / availability etc.

Yes

No

Neither yes nor no
13. Evaluate your most recent customer services experience

Bad

Very bad

Neither good nor bad

Good

Very good

14. How would you rate your level of satisfaction with the service provider in regards to value?

Bad

Very bad

Neither good nor bad

Good

Very good

15. How would you rate your level of satisfaction with the service provider in regards to pricing?

Bad

Very bad

Neither good nor bad

Good

Very good

16.How would you rate your overall quality of your relationship with the service provider, considering all your experiences with them?

Bad

Very bad

Neither good nor bad

Good

Very good

17.How likely are you to repurchase the services from this company in the future? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very good

18.How likely are you to recommend the services of this company to a friend or relative? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very good

19.Over the next 12 months, how likely are you to change your service provider?

No plans at all

Yes will change to something better

I am happy with what I am havin



20. Do you use it for internet service?


Yes


No


21. Are you happy with value added service(ringtones, caller tunes,chat services etc. ) provided by the user ?


Yes


no

luv, shikhar🤗

Edited by Shikhoo - 16 years ago

Created

Last reply

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MaaU thumbnail
18th Anniversary Thumbnail Sparkler Thumbnail + 3
Posted: 16 years ago
#2

Originally posted by: Shikhoo

hiiiiiiiiiiiiiiiiii..😊

me got assigned a project work to be done on telecommunication service provider companies.😕😡😆
so in need of people to fill my survey...😲😭😉
pls..😃
it's my first questionnaire..
so excuse any mistake....😉
your name.......... Manasi
your city ............... Pune
1. Which mobile services do you use?

Vodafone

Airtel

Idea

Reliance

Aircel

Tata indicom

BSNL

2. Your gender?

Female

Male

3. What is your occupation?

Professional

Academic

Computers / engineering

Student

Others

4 .What is your age ?

10-20

20-30

30-40

>4

5. Which type of services do you use?

Postpaid

Prepaid

6 .For how long have you been using these services?

Less than 6 moths

6 month -1 year

More than 1 year

7 .What is your monthly expenditure in terms of your mobile usage?

Less than 200

Rs 200-rs 500

Rs 500- rs 100

Rs more than 100

8 .How do you rate your services provider in terms of connectivity and area of network coverage?

Good

Bad

Neither good nor bad

9.What do you feel about the call tariff linked with the connection you are currently using?

Very economical

Cheap

Normal

Expansive

10.How appropriate are the STD and ISD rates related with your plan being used right now?

Very economical

Cheap

Normal

Expansive

11. Do you receive unwanted calls and SMS Advertisements? If Yes, do you mind it?

No

Yes, I don't mind

Yes, I hate them

12. Are you satisfied with the recharge options? i.e rates / availability etc.

Yes

No

Neither yes nor no
13. Evaluate your most recent customer services experience

Bad

Very bad

Neither good nor bad

Good

Very good

14. How would you rate your level of satisfaction with the service provider in regards to value?

Bad

Very bad

Neither good nor bad

Good

Very good

15. How would you rate your level of satisfaction with the service provider in regards to pricing?

Bad

Very bad

Neither good nor bad

Good

Very good

16.How would you rate your overall quality of your relationship with the service provider, considering all your experiences with them?

Bad

Very bad

Neither good nor bad

Good

Very good

17.How likely are you to repurchase the services from this company in the future? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very good

18.How likely are you to recommend the services of this company to a friend or relative? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very good

19.Over the next 12 months, how likely are you to change your service provider?

No plans at all

Yes will change to something better

I am happy with what I am having

luv, shikhar🤗



Good Luck with project shikhoo
🤗
Shikhoo thumbnail
18th Anniversary Thumbnail Dazzler Thumbnail Networker 1 Thumbnail
Posted: 16 years ago
#3
SONI & MANASI



I REALLY aapreciate ur time !!😃

Dreamy_Girl03 thumbnail
18th Anniversary Thumbnail Rocker Thumbnail Networker 2 Thumbnail
Posted: 16 years ago
#4

Originally posted by: Shikhoo

SONI & MANASI



I REALLY aapreciate ur time !!😃

Your welcome Shikhoo......... Anything for u my sweet friend........
Am happy that u thought of me for this survey....... Thanks for the pm.......
Wish u all the best for the project........
Shikhoo thumbnail
18th Anniversary Thumbnail Dazzler Thumbnail Networker 1 Thumbnail
Posted: 16 years ago
#5

Originally posted by: -Dreamy_Girl-

Your welcome Shikhoo......... Anything for u my sweet friend........
Am happy that u thought of me for this survey....... Thanks for the pm.......
Wish u all the best for the project........




me blessed completely...😳
i5hy thumbnail
19th Anniversary Thumbnail Rocker Thumbnail Commentator Level 1 Thumbnail
Posted: 16 years ago
#6

Originally posted by: Shikhoo

your name.......... Ishy
your city ............... Maldives
1. Which mobile services do you use?

Vodafone (When i was in india)

Airtel

Idea

Reliance

Aircel

Tata indicom

BSNL

Others.........

2. Your gender?

Female

Male

3. What is your occupation?

Professional

Academic

Computers / engineering

Student

Others

4 .What is your age ?

10-20

20-30

30-40

>4

5. Which type of services do you use?

Postpaid

Prepaid

6 .For how long have you been using these services?

Less than 6 moths

6 month -1 year

More than 1 year

7 .What is your monthly expenditure in terms of your mobile usage?

Less than 200

Rs 200-rs 500

Rs 500- rs 100

Rs more than 100

8 .How do you rate your services provider in terms of connectivity and area of network coverage?

Good

Bad

Neither good nor bad

9.What do you feel about the call tariff linked with the connection you are currently using?

Very economical

Cheap

Normal

Expansive

10.How appropriate are the STD and ISD rates related with your plan being used right now?

Very economical

Cheap

Normal

Expansive

11. Do you receive unwanted calls and SMS Advertisements? If Yes, do you mind it?

No

Yes, I don't mind

Yes, I hate them

12. Are you satisfied with the recharge options? i.e rates / availability etc.

Yes

No

Neither yes nor no
13. Evaluate your most recent customer services experience

Bad

Very bad

Neither good nor bad

Good

Very good

14. How would you rate your level of satisfaction with the service provider in regards to value?

Bad

Very bad

Neither good nor bad

Good

Very good

15. How would you rate your level of satisfaction with the service provider in regards to pricing?

Bad

Very bad

Neither good nor bad

Good

Very good

16.How would you rate your overall quality of your relationship with the service provider, considering all your experiences with them?

Bad

Very bad

Neither good nor bad

Good

Very good

17.How likely are you to repurchase the services from this company in the future? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very good

18.How likely are you to recommend the services of this company to a friend or relative? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very good

19.Over the next 12 months, how likely are you to change your service provider?

No plans at all

Yes will change to something better

I am happy with what I am havin



20. Do you use it for internet service?


Yes


No


21. Are you happy with value added service(ringtones, caller tunes,chat services etc. ) provided by the user ?


Yes


no


the answers are in purple. i dont use any indian mobile service now but this is from the vodafone service i used when i lived in india recently.


jeenal20 thumbnail
19th Anniversary Thumbnail Stunner Thumbnail + 2
Posted: 16 years ago
#7
your name.. Jeenal
your city .... Mumbai
1. Which mobile services do you use?

Vodafone

2. Your gender?

Female

3. What is your occupation?

Professional

4 .What is your age ?

20-30

5. Which type of services do you use?

Postpaid

6 .For how long have you been using these services?

More than 1 year

7 .What is your monthly expenditure in terms of your mobile usage?

Rs 200-rs 500

8 .How do you rate your services provider in terms of connectivity and area of network coverage?

Good

9.What do you feel about the call tariff linked with the connection you are currently using?

Normal

10.How appropriate are the STD and ISD rates related with your plan being used right now?

Normal

11. Do you receive unwanted calls and SMS Advertisements? If Yes, do you mind it?

No

12. Are you satisfied with the recharge options? i.e rates / availability etc.

Yes

13. Evaluate your most recent customer services experience

Good

14. How would you rate your level of satisfaction with the service provider in regards to value?

Neither good nor bad

15. How would you rate your level of satisfaction with the service provider in regards to pricing?

Good

16.How would you rate your overall quality of your relationship with the service provider, considering all your experiences with them?

Neither good nor bad

17.How likely are you to repurchase the services from this company in the future? Would you say your chances are?

Good

18.How likely are you to recommend the services of this company to a friend or relative? Would you say your chances are?

Very good

19.Over the next 12 months, how likely are you to change your service provider?

I am happy with what I am having ( but may be i will opt for a prepaid connection rather than a postpaid)

20. Do you use it for internet service?


No


21. Are you happy with value added service(ringtones, caller tunes,chat services etc. ) provided by the user ?


Yes


aangelis thumbnail
18th Anniversary Thumbnail Voyager Thumbnail + 2
Posted: 16 years ago
#8
your name: Aangeli
your city: New York City
1. Which mobile services do you use?

Others......... T-Mobile

2. Your gender?

Female

3. What is your occupation?

Student


4 .What is your age ?

10-20


5. Which type of services do you use?

Postpaid


6 .For how long have you been using these services?
More than 1 year

7 .What is your monthly expenditure in terms of your mobile usage?

50 dollars 😕

8 .How do you rate your services provider in terms of connectivity and area of network coverage?

Good


9.What do you feel about the call tariff linked with the connection you are currently using?
what's a call tariff 😆


10.How appropriate are the STD and ISD rates related with your plan being used right now?
huh? 😕

11. Do you receive unwanted calls and SMS Advertisements? If Yes, do you mind it?

Yes, I hate them


12. Are you satisfied with the recharge options? i.e rates / availability etc.
i think mobile plans are different in new york and in india :/

13. Evaluate your most recent customer services experience

Bad


14. How would you rate your level of satisfaction with the service provider in regards to value?

Good


15. How would you rate your level of satisfaction with the service provider in regards to pricing?

Neither good nor bad


16.How would you rate your overall quality of your relationship with the service provider, considering all your experiences with them?

Bad


17.How likely are you to repurchase the services from this company in the future? Would you say your chances are?

Very bad


18.How likely are you to recommend the services of this company to a friend or relative? Would you say your chances are?

Bad


19.Over the next 12 months, how likely are you to change your service provider?


Yes will change to something better




20. Do you use it for internet service?


Yes




21. Are you happy with value added service(ringtones, caller tunes,chat services etc. ) provided by the user ?




no

Madiha. thumbnail
20th Anniversary Thumbnail Voyager Thumbnail + 2
Posted: 16 years ago
#9
Name: Madiha
City: Bradford
1. Which mobile services do you use?

Vodafone

Airtel

Idea

Reliance

Aircel

Tata indicom

BSNL

Others......... Blyk

2. Your gender?

Female Tick

Male

3. What is your occupation?

Professional

Academic

Computers / engineering

Student : Student/ workin

Others

4 .What is your age ?

10-20 :Tick

20-30

30-40

>4

5. Which type of services do you use?

Postpaid

NO idea
Prepaid
6 .For how long have you been using these services?

Less than 6 moths

6 month -1 year

More than 1 year

7 .What is your monthly expenditure in terms of your mobile usage?

Less than 200

Rs 200-rs 500

Rs 500- rs 100

Rs more than 100 15 ( how much rupees is that lol)

8 .How do you rate your services provider in terms of connectivity and area of network coverage?

Good

Bad

Neither good nor bad :Tick

9.What do you feel about the call tariff linked with the connection you are currently using?

Very economical

Cheap Tick

Normal

Expansive

10.How appropriate are the STD and ISD rates related with your plan being used right now?

Very economical

Cheap

Normal Tick

Expansive

11. Do you receive unwanted calls and SMS Advertisements? If Yes, do you mind it?

No

Yes, I don't mind Tick

Yes, I hate them

12. Are you satisfied with the recharge options? i.e rates / availability etc.

Yes Tick

No

Neither yes nor no
13. Evaluate your most recent customer services experience

Bad

Very bad

Neither good nor bad

Good Tick

Very good

14. How would you rate your level of satisfaction with the service provider in regards to value?

Bad

Very bad

Neither good nor bad

Good Tick

Very good

15. How would you rate your level of satisfaction with the service provider in regards to pricing?

Bad

Very bad

Neither good nor bad

Good Tick

Very good

16.How would you rate your overall quality of your relationship with the service provider, considering all your experiences with them?

Bad

Very bad

Neither good nor bad

Good Tick

Very good

17.How likely are you to repurchase the services from this company in the future? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good

Very goodTick

18.How likely are you to recommend the services of this company to a friend or relative? Would you say your chances are?

Bad

Very bad

Neither good nor bad

Good Tick

Very good

19.Over the next 12 months, how likely are you to change your service provider?

No plans at all Tick

Yes will change to something better

I am happy with what I am havin



20. Do you use it for internet service?


Yes


NoTick


21. Are you happy with value added service(ringtones, caller tunes,chat services etc. ) provided by the user ?


Yes


noTick

Shikhoo thumbnail
18th Anniversary Thumbnail Dazzler Thumbnail Networker 1 Thumbnail
Posted: 16 years ago
#10
lina, jeenal, angeli, madiha & soumya

[img]http://persistentillusion.files.wordpress.com/2008/07/thank-you.jpg[img]

@ soumya..
if i wud have any idea that u made so beautiful questionnaire...i wud have asked u to made it at first place...
but thanks now...
my teacher is going to be at the top of cloud .
thanks a million.....
keep waiting i will ask u made it in coming future...🤗



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