Profile photo keeps changing back to old photo[VB note:11]

Posted: 7 years ago
I keep trying to update my profile photo because I've had it for a while and want to use a new photo and it stays up for a bit but then it goes back to the old photo by itself after a few minutes making me have to change it back to the new photo I want constantly! So frustrating. Anyone else have this problem? Is there a save button I am missing or what, what do I need to do? ðŸ˜­ Edited by DavidBowieGirl - 7 years ago
Posted: 7 years ago
hey 
you can check these steps .
1) 

2)

3)

follow these and if still doesn't work let me know.😳
-S/C DT
Posted: 7 years ago
Hey same problem happens with me since the day 1 I have joined!

Hey Billicat, I think you got that member wrong. I guess the member meant that the picture gets changed automatically. For example with me, on mobile, I see the old Avatar but when I am on Laptop, I see the new one. Or it changes everytime. Other members asked me why I do change my Avatar everytime but my answer is always that I changed weeks ago.
It takes months until I-F gets it that I have changed the Avatar. 😆 I don't know why this happens.
Please let the technical Team know this. And please tell them to increase the bit of Pictures. Whenever I want to update my Avatar, first thing I need to do is to crop the bigger until I-F accepts it. 🥱 Sometimes it takes an hour to make this site accept the photos.🥱 Before changing the Icon or background of IF they need to solve this first.

Thank you in advance dear and Merry Christmas. 🤗

-- Violetta.
Posted: 7 years ago
hey , 
Okay so its a technical glitch . I will forward it to technical DT . 😳
And Merry Christmas to you too and happy holidays 🤗
Posted: 7 years ago
The problem may occur due to Caching at the server level.

In Chrome Browser:

I would suggest to test whether your Image has been successfully updated or not. You can do it by right clicking on the Profile Image.

It will give  you the option: Open Image in New Tab. In case its showing the old image

http://www.india-forums.com/images/avatar/m_1076601.JPG

Please try by adding random number prefixed by ? like:

http://www.india-forums.com/images/avatar/m_1076601.JPG?2232

Please let us know the result here.
Posted: 7 years ago
Thank you soo much for your reply Vijay Sir,

Firstly, merry christmas and happy new year.
I am using Mozilla Firefox and I have tried but I didn't understand what I should do when I open the Avatar in New Tab?

Thank you once again.



________
@BilliCat. :
We really appreciate your hardwork by always trying to help us and forwarding problems to technical Team. Thanks loads.😳
Posted: 7 years ago
Originally posted by vijay


The problem may occur due to Caching at the server level.

In Chrome Browser:

I would suggest to test whether your Image has been successfully updated or not. You can do it by right clicking on the Profile Image.

It will give  you the option: Open Image in New Tab. In case its showing the old image

http://www.india-forums.com/images/avatar/m_1076601.JPG

Please try by adding random number prefixed by ? like:

http://www.india-forums.com/images/avatar/m_1076601.JPG?2232

Please let us know the result here.
it works like it is mentioned after adding some random number but we have to crop according to the old photo so doesn't work really well... 
also is IF website working slowly??? or is it just me facing the problem here????
Regards
Posted: 7 years ago
Go to dashboard >> update profile >> prefernces >> scroll down to last option Avtar Link >> copy image** address (chrome) / image location (firefox) and paste the link at the blank box >> submit. It should work. After reloading the page you would see the image beside the blank box. It will be your profile photo.

** At first open the image/gif you want to make your profile photo in a new tab. Then by right clicking on the photo select "copy image address" for chrome   or     "copy image location" for firefox. The address should contain http// and .jpg or .gif at the end.
Posted: 7 years ago
I'm also facing the same problem as TM.
Will try out Vijay sir's given solution. 
Posted: 7 years ago
I'm facing the same problem . Is it a technical glitch or something to do with chrome browser ? 

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