I think I got what you want to say.😊Even I thought that Niel's love for Devyani is very strong. He kept trying to make her love him. He got many rejections , slaps..but his love for her didn't weaken.😃 And one fine day he realized that he loves his mother more.😕 So that he was ready to let Devyani get married to another guy and escape ?😲 But when his mom called and changed the plan he came back.😲 These are the biggest shockers.. this shocked me even more than his behaviour after mms scandal.Well . Cvs went so far with destroying Niel's character.
My theory is a little more elaborate and will seem farfetched...but if we go with the premise that Niel is good.
1) The call Niel got was not from a customer but from a client but from karishma's father.
2)For some reason he is controlling Niel (maybe he has the real kajal and/or buaji captive).
3)If he loved his mother more he would have accepted kajal...If I go by this reasoning then I can say whatever reason he gave for the MMS thing were lies to cover up him being controlled.
If niel is a villian then yes they have destroyed his character.
If not then something like above may be the case.The above scenario sets up an interesting set up where the sisters think it is Niel who is bad or that Kajal is the main villian but it is actually someone behind the scenes It will be fun to see the sisters doing detective work against an unknown villian i.e they think kajal is the main villian but she is a small fish.
as a bonus Niel comes out from this situation relatively clean