what the!!!

Originally posted by: Ipkknd_ArHi

Rocky and Lallan kidnapped you? 😳

Originally posted by: mayukatta

what???

Originally posted by: Ipkknd_ArHi

Your post was empty buddy! 😆 Now it's okay!

Originally posted by: coronapsyche

Hey, Yar, they r lying, Thers No such Rule.Some of the Operaters r telling this to lessen the no. Of calls.😊

They r bound to take our calls & count them😊

If U have any problem regarding calls pls talk to any1 in the ''Call count#12'' they can help U

Can I try to explain this to you? Hope this might make some sense to you and help you understand the reasoning'.

If you call 5 times or 100 times with the same request, it still doesn't change the fact that you are a single user.

A single viewer calling 5 times daily; 7 days a week, 30 days a month - making it approximately 1050 calls a month. For a business, these 1000 calls still means that it is made by a single viewer. It's not a realistic view of what the general viewership wants. 1000 calls by 1000 viewers is more realistic.

Obviously, as a business, Star Plus have learnt lessons from what happened with their show IPKKND and have implemented new measures, both to protect their call centre staff (not all callers are polite and therefore it can affect their staff morale). They have given their staff better and effective ways of dealing with single callers multiple times.

As a business, it is very important they take these steps and the intention is to improve customer satisfaction.

PS. I don't work in Star Plus.

Originally posted by: mayukatta

i just called sp.. and they said that...

only one call a day from every viewer.

before i use to call atleast five times a day with the same request .

its gaurav ... and he said mam we are getting repeated calls for same request and i said him that they cant change the rule all of a sudden because when i asked them last week they promised me that evry call is new request.

then how can u change now ..?/ he is like mam u can call and all...

but he said again repeated calls will be not counted.

now what the hell is this????