I've not been watching this show for a while, don't blame me for the nonsense being dished out but its true both Virat & Sai needs someone professional to talk to.
Till today, I haven't found out what specialization is Pulkit but at least she has someone from medical profession who can help her with psychiatrist either directly or indirectly.
Coming to Virat, the pre-bhagoda Samrat was the right person to talk to not the returned-bhagoda Samrat. In whatever little I have seen, relationship/closeness between both looks fake or artificial. The current Samrat is good to talk to only for Sai not for Virat. Virat needs someone from the outside to talk, rest of the CN are useless, Sunny can't help him much either. Ashwini is probably one of the worst sketched mom characters I have seen on ITV, she can neither help her son nor her DIL - with their issues, may be she lacks the self confidence due to being constantly put down by other CN members.
Usually police department has in-house counselors, he could try them out but even then, one needs to cry for help to get the help. In a logical world, if a wife complaints to higher official about the mental health of her husband, the first thing - the senior does is recommend him to the dpt counselor, just to gauge the situation if its true or not not unlike this drama-obsessed ITV shows,