There have been complaints against "characters" too in the past in movies/shows too.. the point is not that the character is negative, the point is that they are showing it in a lens of being positive and mahaan. Thats why the problematic character is not bk or pp but Virat! Because the way bk, pp are potrayed the makers lens is not confused and trying to portray wrong as right. Yes they barely get any punishment on the show but at least they are not shown in the lens of being correct.
Another point being that they have a responsibility to not demean or falsify things about a professional like a doctor or police officer. A negative docto like thurat got punished but V gets nothing when he is committing crime or abetting it.
And finally the merit is in the process, not the outcome.
This surrogacy complaint is 90 % leading nowhere.
People got acknowledgement of email, but no action yet. Got covered by media but no action yet.
And we knew that. We complained for our peace of mind. We as audience didn't wanna twiddle our thunbs, watch mutely as they destroyed their show with their needless crap in the name of "creativity" .