MODs Vs MEMBERs - Page 10

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Too_Much thumbnail
19th Anniversary Thumbnail Rocker Thumbnail + 5
Posted: 19 years ago
#91
this forum is soo well organized compare to others..its quite systamatic and very friendy.(mostly).aim of this topic was not to point negative things of mods but there are members who want to clarify some doubt they need a platform. i agree even if they pm mods they will sure help lekin they want to express here...
Super Kool thumbnail
19th Anniversary Thumbnail Sparkler Thumbnail + 2
Posted: 19 years ago
#92

Hi guys,
I don't know this topic will survive or will be closed. There are many mods here, Channel as well as Global and normal ones too. There are many members here. Some may be happy with mods few may not.
So, few questions
1) Are mods always right?


I can't say mods r alwayz rite bt the section which i visit frequently hav a very gud mod.She is really understanding n always supportive.She is really veryyy cute.


2) What should we do if we are having problem with a mod?


Firstly one shud try to sort it out bt if the situation worsens report abt it to the administrator.

3) Should there be a complain box directly reaching to vijay bhai or vidya ji.(any other suggestion )


It is a good idea. We can hav sumthing like it.

4) When usually mods go wrong (is it partiality)
I feel mods are not always correct, same as your boss who is not always correct. I have seen few members they have left this forum coz of this issue. Lekin, its there personal decision. I too agree this is not a se serious issue like politics to have a complain box lekin some things should need to be cleared out if any confusion. Regading mods going wrong.. after all human so might go wrong.


i think instead of leaving the forum one shud try to root out the prob completely.just leaving dusn't prove that u r rite.U shud try to make the other person understand dat u r not wrong bt in a manner which is decent.If the prob is tooo much u shud tell aministrator rather than leaving many gud frnd only coz of 1 person.As nobudy is perfect.

How much responsibility does a mod should have??

They help to avoid spamming n offensive post n v really need them.

rose82 thumbnail
20th Anniversary Thumbnail Dazzler Thumbnail Engager Level 1 Thumbnail
Posted: 19 years ago
#93
mostly the mods r right...but thr were a rare ew moments times when i felt tht an issure cud be handled little gently...just my thought.otherwise its a big forum n maybe circumstances force them to...

gr8 topic n a diferent insight to the forum 😃
vijay thumbnail
Posted: 19 years ago
#94

Originally posted by: guess_gallery

1) Are mods always right?

Well I dont think that they are always right but then they are not always wrong either. There are times when you may find that they should have handled it better but then to err is human. We all learn from our mistakes.

Originally posted by: guess_gallery

2) What should we do if we are having problem with a mod?

Well as a basic rule try to sort your problem with the mod themselves through PM and if they are not getting your point of view then please contact our active CM or GM.

Originally posted by: guess_gallery

3) Should there be a complain box directly reaching to vijay bhai or vidya ji.(any other suggestion )

Yaar already my PM is full of complaints and requests. Though I try to answer as many PMs I can but then also there are 103 unread PMs still sitting in my PM Inbox. Regarding the complaint/suggestion box is a good idea and we will surely work on it and which will be delivered to the whole Mod team as a Support Ticket. And then there will be an option for the members to send "anonymous" complaints too which only the admin can see for obvious reasons.

Originally posted by: guess_gallery

4) When usually mods go wrong (is it partiality)

Well I dont think its partiality rather its more about difference of opinion.

Originally posted by: guess_gallery

I know every one enjoys there mods company and seek help from them no one will have any sort of problem lekin as I vist many threads I see people get depress if there topic is closed without being given any valid reason. So you can tell abt that or any other issue but be true to urself....

Well the dev team is always there to help and assist but at times since there are so many repeated topics to look at that they skip posting the reason why it was closed again and again with the same reason. It is where we need your co-operation.

Even at our end we are working on this so that before closing the topic mod team does provide the reason why it was closed. We need your co-operation in that.

Originally posted by: guess_gallery

How much responsibility does a mod should have??

Well if you ask me I would say as much they can handle. That is how we work. Sometimes its not just moderating, opening closing topics but there are different sub-teams in the forum which helps in other activities like Newsletter, Podcast, Offline marketing, contacting different celebs and channel people and a lot more stuff which as a normal member are not aware.

Thanks to our Dev Team and Members joint effort which makes India Forums the BEST and an addictive forum.. 😊

teenindia_usa thumbnail
20th Anniversary Thumbnail Rocker Thumbnail Engager Level 1 Thumbnail
Posted: 19 years ago
#95

Originally posted by: vijay

Well I dont think that they are always right but then they are not always wrong either. There are times when you may find that they should have handled it better but then to err is human. We all learn from our mistakes.

Well as a basic rule try to sort your problem with the mod themselves through PM and if they are not getting your point of view then please contact our active CM or GM.

Yaar already my PM is full of complaints and requests. Though I try to answer as many PMs I can but then also there are 103 unread PMs still sitting in my PM Inbox. Regarding the complaint/suggestion box is a good idea and we will surely work on it and which will be delivered to the whole Mod team as a Support Ticket. And then there will be an option for the members to send "anonymous" complaints too which only the admin can see for obvious reasons.

Well I dont think its partiality rather its more about difference of opinion.

Well the dev team is always there to help and assist but at times since there are so many repeated topics to look at that they skip posting the reason why it was closed again and again with the same reason. It is where we need your co-operation.

Even at our end we are working on this so that before closing the topic mod team does provide the reason why it was closed. We need your co-operation in that.

Well if you ask me I would say as much they can handle. That is how we work. Sometimes its not just moderating, opening closing topics but there are different sub-teams in the forum which helps in other activities like Newsletter, Podcast, Offline marketing, contacting different celebs and channel people and a lot more stuff which as a normal member are not aware.

Thanks to our Dev Team and Members joint effort which makes India Forums the BEST and an addictive forum.. 😊

Thanks, I think u have explained the system well. Though I m sure there willbe some who still notbe satisfied. Yet I know the team tries hard. Happy that u are open to suggestions such as the complaintbox, this I think will help out alot

ok thats it , and Ahmed thanks 4bringing it to our attention.

Edited by teenindia_usa - 19 years ago
Mrs.Brett Lee thumbnail
20th Anniversary Thumbnail Rocker Thumbnail + 2
Posted: 19 years ago
#96

Originally posted by: guess_gallery

Hi guys,

I don't know this topic will survive or will be closed. There are many mods here, Channel as well as Global and normal ones too. There are many members here. Some may be happy with mods few may not.

Haha Ahmed you thought your topic will be locked but still it is open because it is a gr8 topic to debate on. Ahmed I must say very nice topic😊

1) Are mods always right?

No mods are not right everytime but I feel they are not even wrong. Mods are chosen by the Global Moderator and Global Moderator is chosen by the admin. It's a long process.

Selecting Mods is like electing a leader of an area. First Vijay and Sree (they can be considered as presidents😆) select some Global Moderator's(they can be considered as some prime ministers 😳) and these people elect the Mods. So mod's are chosen very carefully. The Gm's see the capibility and the ability of the mod and then choose. I feel Mod can never go wrong but yeah sometimes they do make mistakes and they do solve it 😊


2) What should we do if we are having problem with a mod?

If you have any problems with a mod then you pm the mod directly and try to solve it without fighting . If you still don't get the point of the mod then you can ask the GM . Sometimes I have seen that if some one is not happy with a mod then they use words which are not encouraged here. So I feel the mods and the members should have the perfect understanding and they only they can come to a conclusion.

3) Should there be a complain box directly reaching to vijay bhai or vidya ji.(any other suggestion )

Ahmed that is a good idea but can you tell me specifically what type of complaints are you refering too. If you are refering to the cookie problem and simple member's problem this type of problems can be takled by the viewbies too. If you are refering to some type of fighting in the section then fine their should be a complaint box reaching directly to the Mods and the Gm's.

4) When usually mods go wrong (is it partiality)

No i don't feel so . There may be difference in opinion between members but generally I don't think it is partiality 😳

I feel mods are not always correct, same as your boss who is not always correct. I have seen few members they have left this forum coz of this issue. Lekin, its there personal decision. I too agree this is not a se serious issue like politics to have a complain box lekin some things should need to be cleared out if any confusion. Regading mods going wrong.. after all human so might go wrong.

Yeah I absolutely agree with you here but I feel if mods and members don't fight here I-F will be the best peaceful site in the world 😳

Edited by radz_2cool - 19 years ago
Too_Much thumbnail
19th Anniversary Thumbnail Rocker Thumbnail + 5
Posted: 19 years ago
#97

Originally posted by: vijay

Well I dont think that they are always right but then they are not always wrong either. There are times when you may find that they should have handled it better but then to err is human. We all learn from our mistakes.

Well as a basic rule try to sort your problem with the mod themselves through PM and if they are not getting your point of view then please contact our active CM or GM.

Yaar already my PM is full of complaints and requests. Though I try to answer as many PMs I can but then also there are 103 unread PMs still sitting in my PM Inbox. Regarding the complaint/suggestion box is a good idea and we will surely work on it and which will be delivered to the whole Mod team as a Support Ticket. And then there will be an option for the members to send "anonymous" complaints too which only the admin can see for obvious reasons.

Well I dont think its partiality rather its more about difference of opinion.

Well the dev team is always there to help and assist but at times since there are so many repeated topics to look at that they skip posting the reason why it was closed again and again with the same reason. It is where we need your co-operation.

Even at our end we are working on this so that before closing the topic mod team does provide the reason why it was closed. We need your co-operation in that.

Well if you ask me I would say as much they can handle. That is how we work. Sometimes its not just moderating, opening closing topics but there are different sub-teams in the forum which helps in other activities like Newsletter, Podcast, Offline marketing, contacting different celebs and channel people and a lot more stuff which as a normal member are not aware.

Thanks to our Dev Team and Members joint effort which makes India Forums the BEST and an addictive forum.. 😊

Absolutely right Its just matter ok taking things....one may feel it could be handled other way, but which is best at that time they react.Simple formula works at its best

Yes, its agreeable that u may receive so many pms...My views Abt complaint/suggestion box yes it is good idea but work on it if it is really required. But I doubt members may use.

I never find mods go partially... again its matter of views if a mods views matches with any member then others may feel its partiality.

Agree vijay bhai ......there any many issues to be handle as well as other activities.

Hope addictiveness grows more. And people enjoy there time more.....i too felt to ask people if there topic is closed why to get so depressed, hope many got some idea abt mods that nothing is easy.. what u see is not only that but have to do many stuffs.

Too_Much thumbnail
19th Anniversary Thumbnail Rocker Thumbnail + 5
Posted: 19 years ago
#98

Originally posted by: radz_2cool

Haha Ahmed you thought your topic will be locked but still it is open because it is a gr8 topic to debate on. Ahmed I must say very nice topic😊

Ahmed that is a good idea but can you tell me specifically what type of complaints are you refering too. If you are refering to the cookie problem and simple member's problem this type of problems can be takled by the viewbies too. If you are refering to some type of fighting in the section then fine their should be a complaint box reaching directly to the Mods and the Gm's.

Radz ji...its great ke aap mujhe jaanti hai....😛.....this topic is good for debate but i was worried if should not turn like negative remarks topic.

will like to inform ke i didn't had any problem with mods abt complain its just a idea ke if some one is having problem what they should do(coz most of the time they will argue with mods.)....here every one is feeling i am having problem...(kahi aisa na hu ke mujhe hi ban karde or else if i land in any section they will refer me as arrey this is one who was fighting with mods😆😆😆)

this is just a platform to talk what member feel and they should know being a mod is not easy as going on a date😊...

Lyani thumbnail
Explorer Thumbnail
Posted: 19 years ago
#99
Is there really a need to get heated? Consider ,we are all voices in the air, interacting as floating spider threads.
As human beings of course we are liable to like someone or some topics more than others. i haven't been here long, still i have been puzzled when a topic started by me, pefectly innocuous, and to me of interest, has vanished into thin air. Also there is the fact of some posts , old, yet repeated ad infinitum. And sadly somewhat inane topics repeated.
One takes them matter of factly. Not get upset.I am sorry to miss some entertaining voices from the KS set. Hey, come back, life is too long and dificult to let these things matter so much.
Lyani
vazz thumbnail
19th Anniversary Thumbnail Voyager Thumbnail
Posted: 19 years ago

People have been answering all the questions and all seem to have similar answers. I wanted to look at it in a different angle.

Let's first define a 'Forum Moderator'.

From what I see on the forums, this is how I would like to define the role. A forum moderator is somebody with special powers to maintain the decorum or order on a forum. They are almost like the police who usually edit out posts, delete threads, warn members, ban people, and have authority to do what they think is best for the forum. They also look for avenues to increase discussions in the forum and also participate in discussions to generate activity within the forum.

All the above responsibilities are prone to human error and prejudice. The mods are human and the members too are human. Members come in different forms, the silent ones, the mischievous ones, the vocal ones and many more. The moderators will need to use their judgement to tone who need to be toned down and also help increase the participation of members within the forum itself.

What a member expects from a moderator is a approachability. The language, the tone of the posts of the moderators is very important, because it is with these posts that the moderators are making their statements and their presence felt.

Let me give a couple of examples: This is what one of the sections has…. The others may have it too..

"

This thread is created for all you members who disobey the rules of IF-site"

"

No member is allowed to make their own rules and be bossy with other members"

How do I read the tone of these messages? What kind of audience is the moderator trying to reach? Remember that the members that come to IF are not school kids alone. You do have older folks and language such as this is more than likely not going to be appreciated. We do not have any other contact with the mods, other than their posts and PMs. It is very important for them to convey their points in a polite yet firm manner. The above 2 points are valid statements. They are needed, but the moderator was using authority alone. To me the moderator was being bossy, but then its just me. Agreed the posts that the moderators make cannot satisfy all walks of people that IF attracts, but there is a general language that will go well with people.

What also comes with the role of moderation is leadership. The moderators have a certain authority and with this, they reach all members of the forum. Since they have this reach, they have the opportunity to motivate and lead the members.

What are the basic qualities I would look in a moderator?

Respect

- The moderators respect the members and undoubtedly vice versa. But as the saying goes, respect is earned not given. The moderators are in a higher position and therefore will need to make all efforts to earn the respect of the forum.

Integrity

– They would always need to maintain an unquestionable commitment to honesty and truth. They need to be able to do the right thing, morally.

Change

– The moderators should be able to adapt to change. If the members feel that certain actions of the moderators are not right, then the moderators need to be able to take the feedback and be acceptable to a change. Similarly, the moderators should also be able to convince the members why a change is occurring in a forum, if there is any happening. The members would also need to be aware of the decision that is resulting in a change.

Inspiration

- The moderators have the ability to inspire folks and this is what will yield more benefit than authority. The members will automatically volunteer and try to help out because they see the moderators doing their best for the betterment of the forum.

I have had some wonderful experiences with the moderators that I have been with and of course some bad. But all in all, in the past few weeks, I have seen some of the best works of the moderators come to resolve a few issues and that is when I thought, these folks who helped us, had the above qualities, that inspired us.

Edited by vazz - 19 years ago

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