IMPORTANT: Private Forums feature is LIVE - Page 32

I'm trying to update the banner in my forum but even after uploading multiple times, it keeps showing the old one. I tried on phone and laptop as well. 

https://www.indiaforums.com/forum/1427

Edited : it worked.

Edited by DelusionsOfNeha - 1 years ago

Originally posted by: DelusionsOfNeha

I'm trying to update the banner in my forum but even after uploading multiple times, it keeps showing the old one. I tried on phone and laptop as well. 

https://www.indiaforums.com/forum/1427

Neha, the size doesn’t seem correct! It’s 1456 W x 180 H

Originally posted by: WildestDreams

Neha, the size doesn’t seem correct! It’s 1456 W x 180 H

It is correct, looks tiny here. I tried again, it's still not working. 

Originally posted by: DelusionsOfNeha

I'm trying to update the banner in my forum but even after uploading multiple times, it keeps showing the old one. I tried on phone and laptop as well. 

https://www.indiaforums.com/forum/1427

I can't see any banner for your forum now😅 maybe try clearing your cache. 

Originally posted by: DelusionsOfNeha

It is correct, looks tiny here. I tried again, it's still not working. 

I downloaded the banner and the size is coming as 800 x 98 🤔🤓 Try to upload it as .png

Originally posted by: oye_nakhrewaali

I can't see any banner for your forum now😅 maybe try clearing your cache. 

I've deleted the old one. But as soon as I upload new, the old one shows up 

Originally posted by: WildestDreams

I downloaded the banner and the size is coming as 800 x 98 🤔🤓 Try to upload it as .png

it worked!! 🤩 

Originally posted by: DelusionsOfNeha

I've deleted the old one. But as soon as I upload new, the old one shows up 

haan, wahin. clear the cache😆

Originally posted by: oye_nakhrewaali

haan, wahin. clear the cache😆

idk if it was cache or .png 😆 one of it worked 🤣

Originally posted by: DelusionsOfNeha

it worked!! 🤩 

The problem was not of PNG or JPG. 

There was a bug which was causing this issue as the forum name had "&" in the title and it was not getting correctly parsed in the url.

We have fixed the issue now.

Regards,

Vijay