Regarding Usernames with special characters - Page 12

Originally posted by: JaZzs

thanks a lot for tagging me 🙏

my username is invalid as per new rules 😮

Your earlier UN     -JaZ-     was invalid The one you have just now changed is good 👍🏼

I think you need to change 🤔

Do the 4 characters includes hyphens or only letters and numbers?

Thanks

Edited by DJ_3 - 1 years ago

Originally posted by: DJ_3

Dp the 4 characters includes hyphens or only letters and numbers?

Thanks

Your UN is fine no need to change my dear 

Edited by Sutapasima - 1 years ago

Originally posted by: ~Raina~

Vijay sir, please help 😳

Originally posted by: ~Raina~

Hi,

Thank you for sharing the screenshot as it helps us a lot in understanding the issue better.

This is a known issue and this is what I mentioned in the first post also that there are issues with Password updation for users who have invalid username.

In order to update the password you need to first update the username. 

Since you are already logged in to the site it means that you can login to the Settings page.

In the event you do not remember your password do let me know.
Regards,

Originally posted by: vijay

Hi,

Thank you for sharing the screenshot as it helps us a lot in understanding the issue better.

This is a known issue and this is what I mentioned in the first post also that there are issues with Password updation for users who have invalid username.

In order to update the password you need to first update the username. 

Since you are already logged in to the site it means that you can login to the Settings page.

In the event you do not remember your password do let me know.
Regards,

Unfortunately when I click on settings, it sends me to the login page. Even I don’t understand why

Originally posted by: ~Raina~

Unfortunately when I click on settings, it sends me to the login page. Even I don’t understand why

Do you remember your password? If yes use your email (instead of username) to login and you change your username.

If not we will share further steps.

Edited by vijay - 1 years ago

Friends please change your usernames today itself .before IF gives you changed UN by automation 

Edited by Sutapasima - 1 years ago