Site Issues Discuss Here #5 - Page 81

Originally posted by: vijay

Can you try it on Safari and see if the same problem happens?

Its working fine in my Chrome both on Windows and MacBook.

This seems to be some Browser issue as we have not made any change to this part of the site. In one of our developer PC the same issue happened in Chrome (windows) but its working fine when we test it through our test site on the same browser and interestingly its working fine on Firefox on the same PC.

Any other user facing the same problem? Please share your OS / Browser details as it would help us in debugging the issue.

VB Sir,

I'm facing this problem in iPhone 6 Safari browser.

Originally posted by: Swetha-Sai

VB Sir,

I'm facing this problem in iPhone 6 Safari browser.

One of our dev PC had the same problem and when he cleared the cookies and all browsing data it started working fine on that PC.

Possibly a cookie got corrupted when it was set when our site got slow on Friday and that was causing the problem.

Originally posted by: vijay

Can you try it on Safari and see if the same problem happens?

Its working fine in my Chrome both on Windows and MacBook.

This seems to be some Browser issue as we have not made any change to this part of the site. In one of our developer PC the same issue happened in Chrome (windows) but its working fine when we test it through our test site on the same browser and interestingly its working fine on Firefox on the same PC.

Any other user facing the same problem? Please share your OS / Browser details as it would help us in debugging the issue.

I am using Chrome on Windows and Chrome app on Android. I changed the mobile devices but the issue still persists

Dear Vijay Sir,

I am facing two problems on the site:

1. Whenever I log into India forums, a 500 internal server error message appears. When I click on Go home and then click on login, only then I am able to access my account.

2. I had changed my display picture in the last two days, yet my old dp kept reappearing.

Assuming it would solve the problem, I deleted all the cookies, cache files and browsing data from the browser, but now I see this: Blank dp and old dp.

At this point, I logged into IF from my laptop, after clearing all the cookies, cache files and browsing data, from my browser, and tried updating the dp once again. But the following page appeared:

I had also faced 500 internal error message while logging in from my laptop. I still am.

I normally use Edge or Firefox as browser from my Android phone or Windows laptop.

I have no idea why this is happening. Kindly look into the matter and help me with the issue.

Happy Chhoti Diwali!

Best regards,

Tiara

Please share the Cloudflare Ray ID when It says that you have been blocked.

Will get this looked into.

Regards

Originally posted by: vijay

Please share the Cloudflare Ray ID when It says that you have been blocked.

Will get this looked into.

Regards

Oh no, I don't have the Cloudflare Ray ID, maybe I didn't save it by mistake.

Let me try again and see if similar situation arises? Will that be fine?

Originally posted by: vijay

Please share the Cloudflare Ray ID when It says that you have been blocked.

Will get this looked into.

Regards

Sir, this time I got this page when I tried to reupdate my dp from Microsoft Edge:

I am also getting 500 internal server error message and the old dp keeps reappearing

Originally posted by: tournesol

Sir, this time I got this page when I tried to reupdate my dp from Microsoft Edge:

I am also getting 500 internal server error message and the old dp keeps reappearing

I am now seeing your updated DP of Jennifer Winget.

Regards,

Originally posted by: vijay

Hey,

I am now seeing your updated DP of Jennifer Winget.

Regards,

Yes, Thank you sir! I am also getting no more error message on logging in.

Please fix Pyaar Kii Ye Ek Kahaani's hall of fame (All time). It's not in the sequential order, everything is jumbled. Also it has been stuck since few days.