I admit i don't know to be diplomatic, so I thought of not replying to your post because as a neutral viewer shockingly I agree with you to a larger extent, I know I will face the wrath of all fans here but couldn't help replying.
The only thing which I don't agree with you partially is about KSG's reply of displeasure, I agree he was not being politically correct or diplomatic and he may come across as a sore sport for others who are not his fans but for the brighter side of it, he was being straight forward and he is entitled to that, but if one wants to believe that he didn't mean only about him when he spoke those things rather he spoke generally also makes sense as Zee tv really tasted the biased attitude, because zee tv did have 2 high TRP shows which were always in top 10 and even SSLK had ruled TRP charts once or twice and was in top 5 for long time.
And rest all things I agree with you, the two awards Best Actress and Fresh face female were really illogical I felt. Because if connecting with audience and high TRPs mattered along with acting talent then DD and asha negi or roopal tyagi should have won the awards if not sanaya and surbhi. I felt those two categories did were truly biased, because acting was not a parameter there.
And as far as best actor goes, Karan truly deserved it for the character Asad, but atleast giving it to Kunal saved some grace to ITA, because Kunal is a good actor but if it would have been given to someone else except ram kapoor then that would be totally illogical.
And it's natural to any fans to panic when then have invested a lot in voting and promoting.