The majority of India Forum members are internationals hence the chaskermeter reading is high and the TRPS are low
I agree that the show deals with societal issues and tries to raise awareness on some very crucial maater. The TRPs are however low, because the story progresses too slowly and too much time is spent on showing people walking etc instead of progressin the story line. I think the CVs rely too much on Gurmeet's good looks to attract his screaming fans rather than to show his true acting talent.