I agree RS 's behavior was improper. But the man is desperate and have no clue his offspring cashed his FD. He thinks bank ppl took his hard earned money when he needed it most.
How a person to behave in such situation?
I would do the same infact I have raised my voice at issues screaming at US banks . and I was always given support and co-operation. calming me down.
Manager would have explained and be calmer to RS.
RS did ask for expalanation before he raised his voice.
I think any one will think that his money is embazzled by bank employees under the circumstances and demand an explanation. angrily.
Manager had no business talking like that but would have ask him to wait and while he looks for the proof.
I thought FD's are cashed only after you sign them in the back. so who signed them or Anuj filed application giving RS's signature to cash the FD.
Edited by ramas - 16 years ago