I would first like to clarify your "statistics".
If you see the bottom of the home page of Indiaforums you will know that at this moment, we have 7015 members.
There are 7015 members and 10(global)+28(sectional) moderators.
Thus the number of members is more than 100 times the number of moderators. Now that makes sense, I hope.
Your statement about the "moderators being confused about their duties."
Do you know what is the duty of a moderator? Well, let me tell you. To correct members who post messages detrimental to the peace of the forums.And for that we may have to be a little harsh at times, and don't call that being rude! We may be rude..but only to those members who are being rude to others, without reason.
The moderators have been selected by taking into consideration their abilities. If any member was dissatisfied with any mod, IF would not have been the popular place it is.
I request you to consider this post as well as the one posted by HUMM. We here at IF, strive to make it an enjoyable place for all our members. Each member is very precious and we really hope no one is offended.
Hope you understand and co-operate.