I posted this in Promo thread. Posting it here for further discussion. if others want pls share your list .
My criteria for selection ,
1. Call center employee Have to answer the call politely without getting provoked
2. Caller should ask provoking questions
3. No funny calls and No keeping phone down to save others
My list
1. Anitha ( both calls did well)
2. Archana (did well both call but kept phone down)
3. Bala (did well both calls but kept call, not giving time to reply is also provoking )
4. Sanam ( did well in one call , couldnt judge as she did only one call)
5. Aari ( didnt provoke shivani, was being nice to her)
6. Aajeedh (did well both calls but didnt provoke archana, was diplomatic)
7. Rio (did both calls well but informed Aajeedh before, coukdnt answer well to Anitha call)
8. Ramesh ( Did well both call but didnt provoke Nisha)
9. Ramya ( did well in Ramesh call but bad with Shivani)
10. Shivani ( so so performance both calls)
11. Som ( call looked good but didnt satisfy conditions for the task)
12. Gaby ( same reason as som)
13. Nisha ( Anitha call okay but Ramesh call
)
Edited by Honeyarjun - 4 years ago