Hello All,
A) For any Issue -- please log it on the Global issue thread 😊
B) Login Issue -
As we all know that IF has revamped the site and is still going through many issues. One of the most severe among many is not being able to log in into the forum and thereby losing the id which was active earlier.
creating this specific topic in case the login issue is not solved for some of the members or in case you are not aware of the related updates.
The login issue is fixed now as announced by the Admin team on below topic link
/forum/rules-and-announcements/5089572/important-login-issues-fixed
If you are still facing the login issue then try following
1) on the login page - Give your username and password like before
if you have email id which you had given previously but you have forgotten the email id now or cannot access it now, then the login process gives an option to change email id. so change it to a new one and complete the verification (as it sends a verification link to the new email id that you give now)
2) If you remember the email id which you had given earlier and can also access it to check the mails, you can give that while logging in instead of username along with the password
If the issue still persists and if you have alternate IF id --
1) Post the issue on following issue threads, which are there in Global Announcement section.
You can only mention the username which is not working without sharing any other personal email or other details.
/forum/rules-and-announcements/5088957/important-login-issues-please-post-here
and
/forum/rules-and-announcements/5089572/important-login-issues-fixed
2) Send a PM to global moderator team and IF admin team
If you do not have alternate id, You can email the issue to the India Forum email id mentioned in this topic.
/forum/rules-and-announcements/5089572/important-login-issues-fixed
C)
Also you can check that if your username is not causing any issue, as those having special characters like underscore "_", hyphen "-" and some more at the beginning or end of their username, are suggested to be changed. Check the following post by Silvermist and the link given in the post.
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