both have some weakness and sore areas. For Ratan being called useless is his. For Diya, being called boring pricks her as does the point on her age. We have seen it again and again in the show.
The person who can make you smile is also the one with the power to hurt you the most.
When you hear the one thing that you are worried about subconsciously from that one person who is closest to you, it pricks and hurts even worse.
right now they are both at their weakest. they need the other one (even if they will never admit it let alone say it) to hold their hand and say it will be okay. that things aren't as bad as they seem and that they will still have their friendship.
but in their state, they have created walls around themselves and are just unwilling to venture out and reach out to the other person fearing the new equation that they are facing and not knowing how to deal with it.
kya kare. they are each other's best medicine and each other's worst enemy right now...and their own enemy too