I got the same message and I wrote the following points:
Shows has shown adoption of a physically disabled child by a woman
who was involved in illegal surrogacy and who got goons to attack other
woman. Are convicted criminals allowed to adopt a child? IPS officer is shown
participating in all these activities and has two marriages where none of
them is null and void. IPS officer is shown to ill treat his wife always.
For the episode on 15th September.
I got the reply on October 4th. Here’s the reply.
The Grievance Officer,
Star Plus
Subject: Complaint against 'Ghum Hai Kisi Ke Pyaar Mein' on Star Plus
Dear Sir/Ma’am,
We are forwarding the below valid complaint/grievance received by BCCC to you for necessary action.
While replying to the complainant, kindly mark a copy to us at appeal.bccc@ibdf.com
Also, while replying to the complainant, please specify that if he/she is not satisfied with the channel’s response, he/she may lodge an appeal to BCCC with appeal.bccc@ibdf.com within 15 days.
Regards
Ashish Sinha
Secretary General, BCCC
Hope it helps.