As they said, it was all well because it ended well.. What would have happened if her diagnosis was wrong and patient's health had worsened?
It must have been a tough moment to take decision for Roshni. Slight confusion and you loose the control over patient. I guess that is the reason for which there are protocols, to follow the correct procedures even in case of emergency. And the judgment of when you decide to break those must be coming through experience.
Roshni was made to submit a written apology and she got saved from a harsh punishment. Doesn't it send a message that the protocols can be violated on needy basis? Not sure how hospitals handle such situations!!