My old laptop kept crashing with windows. I deleted windows and installed Ubuntu and it runs like a dream. I am more than satisfied with openoffice and Gimp that it comes with. All the free software with Ubuntu works perfectly. I also use AVG free for anti virus. I am appalled at how much we get charged for what comes free. On my PC I prefer Mozilla for my browser, VLC media player, Audacity for audio editing, and such.
On the flip side freeware is not always supported nor is it always secure. Being open source there are chinks and bugs. However, not as if Microsoft is bug free. A lot of people I know are resorting to freeware. The only thing that keeps people loyal to windows instead of Linux is compatibility. At the same time Mozilla has become huge with its open source suite and others are catching up.
Will open source software and freeware give proprietary firms a run for their money? Will they eventually be able to bring costs down and quality of programs up? Or will freeware and open source forever remain the nerds resource?