The viewers believe that the story is very bad and superficial but they are misunderstanding the smybolism
Anupama is supposed to represent drug use. Once you see the story from that angle, everything makes sense. Replace Anupama with drugs below and you will see
Why an independent, strong woman like Kinjal becomes a doormat. Because after her husband cheated she was depressed and reached out to Anupama in her trauma. Anupama "consoles" her. Her personality changes and she becomes a complete loser
Anuj was someone fighting his addiction for 26 years. Then he has a relapse. Now from a successful businessman, he becomes a doormat without personality, his business gets taken from him by his relatives, his daughter gets taken away, he has to go to "Maya’s" house (read rehabilitation) for months but escapes but finds Anupama again and is broken and miserable.
Vanraj and Baa really really need their fix back and try everything to get back "Anupama" like any addict does. However Vanraj has successfully kicked the habit and tries to resist every time
CA is the victim of a house full of addicts, gets thrown from house to house, she gets taken away when Anuj gets together with "Anupama", when Anuj is having a withdrawal episode, CA gets sent to Shah house and away from Anuj
Which is why no servant or cook or anyone can help, because its not about lack of help.
MD "meets" Anupama, gets addicted and tries to bring "Anupama" to America on a plane, but gets caught and deboarded. Now she is under probation and is throwing a fit as she is not allowed "Anupama" in her life and is angry with everyone.
The weird dance anupama and everyone else does on the show makes sense if you understand its what people think looks cool when high.
And this also explains the behavior of all bhakts on Twitter, who can see no wrong with something they are addicted to.
What amazing writing, no wonder Rupali etc call it such a progressive and deep show
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