Arnav Singh Raizada - Born in Lucknow to Birendra Singh Malik and Sujata Singh Malik, Arnav is presently twenty-nine years old. He had lost his mother when he was ten years old and moved to Delhi at the age of thirteen to live with his Nani, Devyani SinghRaizada, and his Mama-Mami, namely Manohar Singh Raizada and Manorama Raizada. Currently, Arnav is a hugely successful business man based in Delhi and runs a chain of famous fashion outlets in various cities.
Birendra Singh Malik - In his late fifties, Mr. Malik is a widower and Arnav's father. He owns Sheesh Mahal and lives in the Mahal with his adopted son Akash Singh Malik.
Akash Singh Malik is twenty-six years old and lives at Sheesh Mahal in Lucknow. At the age of ten, he was adopted by Birendra Singh Malik and currently lives with him. Akash has recently finished college and is learning to run the family business of Birendra Singh Malik.
Khushi Kumari Gupta - Vivacious yet grounded, Khushi is the daughter of Shashi Gupta and Garima Gupta. She is twenty-five years old and in the final year of college. She lives in Lucknow. Khushi is a very good friend of Akash and shares a close relationship with the Malik family.
Shashi Gupta is Khushi's father and runs a sweets shop in the city. He is a kind and simple man who believes in a straight and honest living.
Dr. Shailesh Kumar is the family doctor of Malik household and a close friend of Birendra Singh Malik. He lives in Sheesh Mahal on a full-time basis and works in the city hospital.
Devyani Singh Raizada is in her early eighties and a headstrong, determined woman. She is the maternal grandmother of Arnav and lives in Delhi at Raizada Mansion with her son (Manohar Singh Raizada) and daughter-in-law (Manorama Raizada).