As the name suggests, the series revolves around two people Veer (Vikrant) and Samaira (Harleen) who have lost their love and are emotionally drained. Both of them are trying to deal with their broken hearts in their own way. Eventually, they come together to heal each other. While the story sounds very simple and nothing unique, but same is not the case with the character. Both Veer and Samaira's characters are complex, and how they overcome their situation is what the series is all about.
The first couple episodes introduce the characters Veer and Samaira and set up the storyline, as to why they are broken. The screenplay in first few episodes is a little week and you can't seem to resonate with the characters. As the story continues to fold further, you find yourself getting involved in the story. Though the story is highly predictable and corny, but the characters and their situation grows on you. You start empathizing for the characters.
The music plays a very important role in the series. The fresh and melodious tracks bring a unique element in the show reminding you of Ekta Kapoor daily soaps. In fact, more than the series, I think the music has grabbed a lot of attention and popularity.
About the acting department, we just saw Vikrant in Amazon Prime's original where he played a goon, and now in Broken But Beautiful it's a complete switch. He plays a heart broken man so convincingly that your heart melts for him. Vikrant as Veer is phenomenal. On the other hand, Harleen Sethi has also done a good job playing Samaira. Though at some places her dialogue delivery fals flat, but it was a commendable attempt by her. They both share a great chemistry and have complemented each other. Rest of the cast doesn't have much to do, and do a fairly okay job.
In my conclusion, I would like to say the show is surely watchable but if you're looking for something unique, this might disappoint you. If you're a mush lover and like watching sob stories you'll like it. The music and the lead pair add a lot to the story. Also I think, had this toy been showcased on television, it would have topped all the TRP charts.