- Trolls are immune to criticism and logical arguments. True trolls cannot be reasoned with, regardless of how sound your logical argument is.
- Trolls do not feel remorse like you and me. They have sociopathic tendencies, and accordingly, they delight in other people having hurt feelings.
- Trolls consider themselves separate from the social order.
- Trolls do not abide by etiquette or the rules of common courtesy.
- Trolls consider themselves above social responsibility.
- Trolls gain energy by you insulting them.
- Trolls gain energy when you get angry.
- The only way to deal with a troll is to ignore him, or take away his ability to post online.
- For a casual or emergent troll: completely ignore the person's postings. While it is difficult for most users to to let a troll have the last word, this tactic successfully takes the wind out of a casual troll's sails.
- For repeating troll offenders: report them to the moderators of the system. If enough people report the toll, this will often prompt the moderators to take action (see number 3 below)
- Have the moderators take away the troll's ability to post online. This will commonly mean that the troll is kicked from the system, or blocked by IP address. Even better is when the troll is allowed to continue posting, but unbeknownst to him: all of his postings are deleted from everyone else's view. This will lure the troll into wasting his efforts while still feeling proud of his childish antics. This moderator move is sometimes called 'muting' or 'bonzo-ing' the offender.
- Why Do People Enjoy Being Internet Trolls Ans: it is a kind of power rush or ego trip to be a troll. Being online is a place that is largely free of perceived consequences... an insecure person can get a sense of power online, without ever having to face someone directly. With the Internet being a world of imagination and fantasy for some, cowardly users can forge an alter ego for themselves, and act out their feelings of anger and inadequacy. It's sad and unfortunate that our advanced communications also brings out the darker side of many people.
Dealing with Trolls
When a troll is acting out, some things you can do are:- Use the ignore feature. This blocks out the offensive remarks. This is the best way to handle a troll in chat when there is no host present. Imagine the frustration the troll will feel when no one pays any attention to anything it says!
- Leave that room and chat in another room, or walk away from the computer.
- Step back and allow the host or moderator to handle the situation. This is really the best idea when a host is present (along with using Ignore if what is being said by the troll is disturbing or triggering to you). Chatters may think that action is not being taken because they don't see it happening in open chat, but what a chatter does not realize is a lot of interactions that take place between hosts and trolls take place behind the scenes in private chats. A host cannot do the job effectively if the regular chatters are sending private messages at the same time. Please keep that in mind the next time a troll visits chat.
- On the forums, never reply to a troll's message, unless it is to say "I'm reporting this post as a violation." (If you've reported it and say so, a dozen others won't also think they need to report it.) Forum moderators will take action on troll posts as quickly as possible, and we appreciate it very much when community members help by reporting these posts to us.
Last year the same mess and profanity was their and the poor MOD ..RAMAs had to bear the brunt of it and she of course is no more...she was cursed so badly and poor soul left this world.Vijay the owner of this whole site does not take cognizance of the reports ..very sad... couldn't care less and the whole sanctity of the forum is been hijacked by this TROLL..who I am sure knows what he/she is doing...and has no conscience.Why should anyone stop posting..It is like after the gruesome Delhi Episode ..will women stop going on the streets and let the rapists hijack the free space..never..please do not get scared and we should continue to post.PEACE PREVAIL