I have never had a single bad experience with MTNL the whole time I have been with them,
MTNL service has always been robust and solid,
MTNL landlines going down is an extremely rare occurance,
In case there is an issue, their technicians have always resolved the problem on first complaint,
MTNL charges have always been reasonable.
On the other hand I have had some issues with private service providers and they relent only when I threaten to port my business to other public sector companies. This does not mean private sector companies do not provide good service, they too provide decent service
The point is public sector companies function well if they are allowed to function.
The many bank frauds we have seen have been perpetrated in collusion with private sector companies. Vijay Malya and others were not exactly government entities.
About Mahavitran, it's decline started in 90's. Another issue is that of free electricity. When you provide free electricity to people even though they have not asked for it, MahaVitran will have to recover losses and they do it from their Urban consumers hence we see such steep price hike.
People not paying for tickets is unheard of, for me.
Edited by surajhere - 2 years ago
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