You know, some people cannot tell the difference between real and reel characters and probably think he's rough and tough in real life like Raghav Rao is on screen.
To kardi logon ne uspe sawaalon ke baarish bina soche samjhe, and stuff that even seasoned actors feel embarrassed about (like rumors of affairs), phir to yeh bande ki haalat kharab hui hogi. Ugh... that's so stupid, instead of encouraging him and being supportive they will make future things awkward too. I think Shivangi is also introverted so after seeing this I won't be surprised if she avoids live sessions or overexposure to crazy fans.
While social media is a great way to connect with people, I also feel many users do not hesitate or care to check if they crossed the line. Just because he's a public figure doesn't mean viewers have the right to do whatever they feel like and be insensitive.
And then you wonder why these same people are complaining about his lack of pictures and videos with others, especially Shivangi. Iss incident ke baad to bhool hi jao. Sorry if I sound like I am defending him hard, but I have seen this happen to other actors who have been around a while and it can hurt their sentiments. Sai is still quite new and trying to figure this out... I am feeling a bit disgusted.