I noticed for the first time how good Hanuman Singh is at emotional scenes??
This apology scene reminded me of one scene of the big bang theory. Male lead, Leonard has a overachieving psychologist mother who is always condescending about his achievements. And she doesn't realise that how much her words hurt Leonard ( she is not the unconditional love showering mother). One day,in a meltdown Leonard finally confronts his mother about how she failed him as a mother and how much her behavior hurts him. His mother says, " But that was never my intention". To which Leonard replies," It doesn't matter what you intended, what matters is how you made me feel".
This isn't an exact analogy of today's apology scene but I think it is pretty close one. HS didn't mean it, but still his words did hurt Babita. Can't downplay effect of his actions on babita.